Brandbylee Privacy Policy

At Brandbylee, we are committed to safeguarding your personal information and ensuring its secure handling. This Privacy Policy outlines how we collect, use, store, and protect your personal information through our website, www.brandbylee.com. Please read this policy carefully to understand our practices. We do not sell or share your personal information with third parties for marketing purposes without your consent.

What Personal Information Do We Collect?

When you interact with our website, www.brandbylee.com, we may collect the following personal information:

• Name
• Email address
• Contact number
• Mailing address
• Payment details (e.g., credit/debit card information, processed securely via trusted payment gateways)
• Browsing data (e.g., IP address, device type, and browsing behavior via cookies, anonymized where possible)

When Do We Collect Information?

We collect information when you:

• Register an account on our website
• Place an order for products
• Subscribe to our newsletter or promotional updates
• Contact our customer service team
• Enter information on our site (e.g., filling out forms or surveys)

How Do We Use and Store Your Information?

We use your personal information to:

• Process and fulfill your orders, including providing delivery updates
• Contact you regarding order or delivery issues
• Send delivery status notifications via email or SMS
• Personalize your shopping experience on our website
• Respond to customer service inquiries
• Process transactions securely and efficiently
• Request feedback or reviews for products and services

Your information is stored only for as long as necessary to provide our services or as required by applicable laws, such as Pakistan’s Personal Data Protection Bill (if enacted) or other regulations. After this period, your data is securely deleted or anonymized. We use industry-standard SSL encryption to protect data during transmission and store it on secure servers with restricted access.

Cookies

We use cookies to enhance your experience on our website. Cookies are small data files stored on your device to track site usage, improve functionality, and personalize content. We may use third-party cookies for analytics purposes (e.g., Google Analytics), collecting non-personal data such as page visits and browsing patterns. Cookies are stored for up to 24 months, and you can manage or delete them via your browser settings.

Your Rights

Under applicable data protection laws, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate, incomplete, or outdated data
• Request deletion of your personal data, subject to legal obligations
• Opt out of marketing communications at any time
• Lodge a complaint with a supervisory authority (if applicable)

Third-Party Sharing

We do not sell or share your personal information with third parties for marketing purposes. We may share data with trusted service providers (e.g., payment processors, delivery services) solely to fulfill your orders or provide services, under strict confidentiality agreements.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.

Contact Us

For questions, requests to exercise your rights, or concerns about this Privacy Policy, please contact us at:

• Phone: +92 316-8878666
• Email: infobrandbylee@gmail.com
• Address: Brandbylee,Shop NO.13,mezzanine floor,beverly centre, Islamabad, Pakistan]

Last Updated: May 22, 2025